• Subscription Plans
  • Custom Services
  • Register Domain

Asked Questions

Curious about our services and how we can help your business succeed online?

Get the inside scoop and find answers to some of the most commonly asked questions.


Our company offers a range of services including web design, maintenance, and hosting. These services are packaged as subscription plans that are designed to meet most budgets. Additionally, we also offer custom services to meet specialized requests. So, whether you’re looking to build a new website, maintain an existing one, or host it securely, we’ve got you covered. Get in touch with us to learn more about our subscription plans and custom services.

Yes, we can help you choose a domain name and hosting service that suits your needs and budget. Our team will work with you to identify your requirements, and recommend the best options based on your needs. We can also handle the setup and management of your domain name and hosting service, so you can focus on growing your business.

Yes, we offer website maintenance and support services to ensure that your website is always up-to-date and running smoothly. We will handle everything from software updates and security patches to content updates and performance optimization.

Design and Development

Our template-based services are designed to provide an affordable and quick solution for businesses that need a website but don’t have a large budget or complex requirements. We offer three tiers to choose from, which can be customized with your logo, brand colors, and content.

Fully customizable services, on the other hand, are for businesses that require a more unique and tailored website. With these services, we work closely with you to create a design that reflects your brand, integrates the functionality you need, and delivers an exceptional user experience.


WordPress is a flexible, user-friendly, and widely used content management system that offers a wealth of plugins and templates to choose from. We find that WordPress is an ideal platform for most small to mid-size businesses, as it allows for easy content updates and customization, and is search engine friendly.

The timeline for a website project can vary depending on the complexity of the design and the features required. However, our template-based services typically take 4-6 weeks to complete.  We work closely with clients to ensure that timelines are realistic and that we deliver on time and on budget.

Yes, we offer ongoing website maintenance and support services to ensure that your site remains up-to-date and secure. Our support services include updates to WordPress and plugin software, backups, and monitoring for potential security issues.

We also offer support for any technical issues that may arise, so you can focus on your business and not worry about your website.

View Maintenance Plans

We pride ourselves on offering subscription plans that are more affordable than most design firms. Our subscription plans allow clients to pay a monthly fee, rather than a large lump sum upfront, making it more manageable and predictable for their budget.

Additionally, our plans are flexible, allowing clients to choose the services they need and adjust their plan as their business grows or their needs change. With our subscription plans, clients can access professional web design services without breaking the bank, making us stand out from other design firms.

Digital Marketing FAQs

Digital marketing at 1MindDesign encompasses a range of strategies aimed at boosting your online presence and engagement. This includes SEO, social media marketing, Google Business Profile optimization, and more, tailored to your specific business needs.

SEO services increase your website’s visibility on search engines, attract more organic traffic, and improve user engagement, which can lead to increased sales and brand recognition.

Social media marketing is crucial for connecting with your audience on a personal level, increasing brand awareness, and driving traffic to your website. It’s an effective way to engage with customers and build a loyal community around your brand.

We optimize your Google Business Profile to ensure that your business information is accurate and appealing. This includes managing reviews, updating business details, and enhancing visibility on Google Maps and Search.

The results vary based on your specific goals and market. Generally, you can expect increased online visibility, higher website traffic, improved customer engagement, and ultimately, growth in sales and revenue.


Yes, you can! Domains set to auto-renew will renew 7 days before expiry.

When a domain expires, there is a 40-day grace period for renewal at regular cost. If not renewed, it enters a 30-day redemption period.

Domains can be purchased and renewed for up to 10 years in advance.

Currently, we do not offer premium domains or IDNs.

Certainly! To transfer domains to 1MindDesign, visit the Domains page in your client portal and follow the prompts. For transferring away, our support team can assist with the required Auth/Transfer Code.

Refunds are unavailable for domain-related payments due to circumstances out of our control.


No, our hosting plans are user-friendly, designed for both tech-savvy individuals and those without technical backgrounds.

Absolutely! Our plans are flexible, allowing you to upgrade as your needs evolve.

Absolutely! We offer free website migration services, making the transition to our hosting plans smooth and hassle-free.

Yes, each of our WordPress hosting plans includes a dedicated IP address, providing your website with a unique identity on the internet and potentially improving SEO and email deliverability.

Yes, our hosting plans support multisite configurations and come with a free SSL certificate, ensuring secure and efficient management of multiple WordPress sites under a single installation

Our hosting plans include a range of developer tools to streamline your website management. These tools include one-click staging, a self-healing architecture, SFTP/SSH access, phpMyAdmin, WP-CLI, and other essential features to enhance your website’s functionality and ease of management​.

Each hosted site under our plans comes with 10 free email accounts at your domain. However, please note that the Basic Hosting Plan includes only 1 free email account​​.

Logo Cloud Storage

Logo Cloud Storage is a centralized, secure repository for your brand’s logos. It offers instant access to your logos in any format, anywhere, and anytime. This service streamlines logo management, preventing issues with scattered files and outdated versions, and ensures brand consistency​​.

The service includes features like instant access, version control, and shareability. These features allow for easy retrieval, tracking of logo variations, and hassle-free collaboration with your team or partners without large email attachments​​.

Yes, we supports logos designed elsewhere. To ensure the highest quality and versatility within the Logo Cloud Service, it is recommended that externally designed logos be provided in vector formats like AI, PDF, EPS, or SVG​​.

Vector formats are ideal for both high-quality print and digital media. They allow for scaling without loss of clarity, ensure compatibility with various applications, and facilitate easy conversion to other file types like WebP, PNG, JPEG, etc., for immediate use across branding materials​​.

If you don’t have a vector file of your logo, for an additional cost, we can assist in converting your existing logo into a vector format. This step is crucial for maintaining the integrity of your logo across different uses.

Logos created through 1MindDesign’s logo design service, vector optimization for the cloud is already taken care of​​.

Logo Design

The duration of the logo design process can vary depending on factors like the complexity of the design, the number of revisions required, and the speed of client feedback. However, we work efficiently to ensure a timely delivery without compromising on quality.

The Premium Logo Design Package includes in-depth consultation, research and conceptualization, multiple design concepts, up to five rounds of revisions and refinements, a comprehensive logo kit in various file formats, and a detailed brand guidelines document.

Upon finalization of your logo, you will receive a comprehensive logo kit that includes your new logo in various file formats suitable for both digital and print media. These typically include AI, EPS, PNG, and JPEG formats. The kit also provides different logo variations ensuring versatility across all branding materials.


Website maintenance refers to the regular updates, optimization, and troubleshooting of a website to ensure it continues to function properly and provide the best possible user experience. It is important because it helps keep your website secure, improves its performance, and ensures that it remains up-to-date with the latest technology and design trends.

We offer three maintenance plans: Basic, Standard, and Premium. All plans are paid month to month, and if paid annually, plans offer 10%, 15%, and 15% discounts, respectively.

Our maintenance plans include a range of services to ensure the continued health and success of your website. These services may include regular backups, software updates, security monitoring, performance optimization, content updates, and more. The specific services included in each plan vary, but all plans include a dedicated support team to assist you with any issues or questions you may have.

Yes, all websites we manage are built on the WordPress platform. This allows us to provide a high level of expertise and specialization in maintaining and optimizing WordPress sites specifically.

Signing up for a maintenance plan is easy. Simply choose the plan that best meets your needs. From there, you can choose to pay month to month or take advantage of our annual discount by paying for the full year upfront. Once you’ve signed up, our team will get to work on ensuring your website stays healthy and up-to-date.

Custom Services

Yes, we specialize in creating custom websites that are tailored to meet the unique needs of each client. We work closely with you to understand your goals, brand, and target audience, and use that information to design and develop a website that reflects your vision and drives results.

The cost of a website depends on a variety of factors, including the size and complexity of the website, the features and functionality you require, and the level of customization you need. We can work with you to understand your needs and budget, and provide a detailed estimate for your customized website project.

The timeline for creating a website depends on the size and complexity of the project. Our team will provide a detailed timeline for your project after our initial consultation, taking into account all the requirements and specifications for your website.

Our website design and development process typically includes an initial consultation to discuss your goals and vision, followed by research and planning, design and development, content creation and optimization, and testing and launch. Our team will guide you through each step of the process and keep you updated on progress.

Yes, we offer website redesign services for businesses that want to update their existing website or improve its performance. Our team will work with you to identify areas for improvement and develop a custom redesign strategy that meets your goals and budget.