Overview
At 1MindDesign, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to ensure its security. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
We collect both personal information (that identifies you as an individual) and non-personal information (data that does not directly identify you).
A. Personal Information
When you interact with our website, purchase services, or subscribe to our newsletters, we may collect:
- Contact Information: Name, email address, phone number, billing address.
- Account & Service Details: User accounts, service preferences, website hosting details.
- Payment Information: We use secure third-party payment processors (Stripe, PayPal, etc.) and do not store your credit card details.
- Client Submissions: If you provide content, branding materials, or assets for website design, AI automation, or marketing services.
B. Non-Personal Information
- Website Usage Data: IP addresses, browser type, device information, referral URLs.
- Cookies & Tracking Technologies: We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.
- AI & Automation Data Processing: We may analyze customer inquiries, chatbot interactions, or marketing engagement for optimization purposes.
2. How We Use Your Information
We use your data to:
- Provide, manage, and improve our web design, maintenance, and AI & automation services.
- Process payments and manage your subscriptions or service agreements.
- Send important service updates, invoices, and account-related communications.
- Improve customer support and personalize user experiences.
- Conduct AI-driven marketing, including automated email responses and chatbot interactions.
- Comply with legal requirements and enforce our Subscription Agreement & Terms of Service.
3. AI & Automation Data Processing
As part of our AI & Automation services, we may use AI-powered tools to:
- Generate automated customer responses.
- Analyze marketing trends and user interactions.
- Enhance website performance and chatbot efficiency.
Opt-Out: If you prefer not to receive AI-generated communications, contact us at [email protected].
4. Information Sharing & Third-Party Services
We do not sell or rent your personal information. However, we may share data with:
- Third-Party Service Providers: Hosting, payment processing, analytics, and marketing tools. These providers are bound by strict confidentiality agreements.
- Legal Authorities: If required by law, subpoena, or to protect our legal rights.
A. Third-Party Tools & Services We Use
We utilize trusted third-party providers, including:
- Hosting & Maintenance: WPMU DEV, Cloudflare.
- Payment Processing: Stripe, PayPal.
- Analytics & Tracking: Google Analytics, Meta Pixel.
- AI & Automation: GoHighLevel, Elementor AI.
5. Subscription & Data Retention Policy
A. Data Retention
We retain your data only as long as necessary for legal, business, or operational purposes:
- Active Subscribers: Data is retained while you use our services.
- Cancelled Subscriptions: Client websites, logo files, and stored content will be deleted within 30 days unless explicitly requested otherwise.
- Legal & Compliance: Payment records are stored for at least 7 years for tax purposes.
B. Buyout & Client Data Management
- If you cancel a website subscription, you may buy out your website, but you must transfer your own software licenses (e.g., Elementor Pro).
- Clients can request data copies before cancellation.
6. GDPR & CCPA Compliance
If you are a resident of the EU (GDPR) or California (CCPA), you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Correction: Update inaccurate or incomplete data.
- Right to Deletion: Request deletion of personal data unless required for legal reasons.
- Right to Object: Opt-out of certain data processing, including AI-driven marketing.
- Right to Data Portability: Request data in a structured format.
How to Exercise Your Rights: Contact us with the subject “Data Request.”
7. Cookies & Tracking
We use cookies and tracking technologies to:
- Enhance website functionality.
- Analyze visitor traffic.
- Deliver personalized content and AI-powered recommendations.
Managing Cookies: You can disable cookies in your browser settings, but some features may not work correctly.
8. Security Measures
We implement industry-standard security measures, including:
- SSL Encryption for secure data transfers.
- Regular Backups to prevent data loss.
- Access Controls to limit unauthorized data access.
9. Changes to This Privacy Policy
We may update this policy to reflect service changes, legal updates, or new AI & automation practices. Changes will be posted on our website with an updated effective date.
10. Contact Us
Contact us if you have questions about this Privacy Policy.
Effective Date: February 13, 2025
